Frequently Asked Questions
Please read our FAQs before sending us a message
How soon do you send out the goods?
All orders received before 2:30pm are processed the same day. All parcels are sent Royal Mail Recorded Delivery and should reach you within 48Hrs
What time are you open?
Our shop is open 24/7. We answer calls between 9am and 5pm Mon - Fri. We reply to emails within 24 hours. Usually within the same hour.
How much do you charge for shipping?
Shipping is absolutely FREE!
What postal service do you use?
We use Royal Mail to send out all our items. You should expect to receive your goods within 2-3 days.
Do you accept Debit/Credit Cards?
Yes. We use Stripe to process all our card payments. Stripe also processes payments made via Apple Pay or Google pay.
Do you accept returns?
if you're not entirely satisfied with our product, you can return it for a FULL refund.
Do you dropship?
Yes! Contact us if you wish to resell our products on ebay or amazon.
How often do new designs come in?
We usually have new designs coming in once a month.